I can't establish a wireless connection to my router

Possible causes

Change the name of your Wi-Fi Hotspot.

Step of :

If you've forgotten your password, you can establish a connection using your new password.

Step of :

Wireless connections have been turned off on your computer

Turn on wireless connections on your computer.

We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your router.

We suggest you try updating your computer's operating system if you haven't done so recently. Operating system updates are often used to solve problems.

If this doesn't help, contact customer service for more help.


Height x width x depth 106 x 58 x 15.8 mm
Weight 103 g
SIM type Mini SIM
GPRS Yes (download speeds of up to 171 kbit / s)
EDGE Yes (download speeds of up to 384 kbit / s)
3G (UMTS) Yes (download speeds of up to 2 Mbit / s)
HSDPA Yes (download speeds of up to 7.2 Mbit / s)
HSUPA Yes (upload speeds of up to 2 Mbit / s)
4G Yes (download speeds of up to 100 Mbit / s)
Wi-Fi Yes
850 MHz No
900 MHz Yes
1800 MHz Yes
1900 MHz Yes
2100 MHz Yes
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