Samsung Galaxy S9

Samsung Galaxy S9 Guide

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

Getting started

First use

Inserting a SIM Turning my phone on and off Charging the battery Inserting a memory card Activating a Google account on my phone

Using my phone

Guide to keys and sockets List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Functions and settings

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Setting the screen brightness

Voice commands

Selecting settings for voice control Using voice control

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning phone lock code on or off Checking SIM lock status

Software updates

Checking the software version Updating the software Restoring factory default settings

Calls and contacts

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Turning call waiting on or off Turning caller identification on or off

Contacts

Creating a contact Copying contacts between my SIM and my phone Merging identical contacts Copying contacts from social network sites and email accounts

Voicemail

Saving my voicemail number Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

Call restrictions

Turning fixed dialing on or off Adding fixed numbers

Messaging

SMS

Setting up my phone for SMS Writing and sending SMS

MMS

Setting up my phone for MMS Writing and sending MMS

Email

Setting up my phone for email Setting up my phone for Exchange email Deleting an email account Writing and sending email

Tools and apps

Apps

Installing apps from Google Play Uninstalling apps Turning automatic update of apps on or off

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email

Music

Using the music player

Location

Turning GPS on or off

Wi-Fi, Bluetooth and data

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as Wi-Fi Hotspot

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Transferring files between a computer and my phone

NFC

Turning NFC on or off

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to use Google Maps on your phone

YouTube

How to use YouTube on your phone

Troubleshooting

I can't listen to my voice messages

Possible Causes

Your voicemail hasn't been activated Your voicemail hasn't been set up You're trying to check your voicemail from another phone than your own You're trying to check your voice messages when abroad The voicemail number is not saved in your phone The voicemail number is incorrect

Possible causes

Your voicemail hasn't been activated

To check your voice messages, you need to activate your voicemail.

Your voicemail hasn't been activated

Call 212 and follow the instructions to activate your voicemail.

Did this solve your problem?

Yes thank you! Next cause

Your voicemail hasn't been set up

To check your voicemail, you need to select voicemail settings.

Your voicemail hasn't been set up

Call 212 and follow the instructions to set up your voicemail.

Did this solve your problem?

Yes thank you! Next cause

You're trying to check your voicemail from another phone than your own

The default voicemail number can only be used if you're calling form your own phone.

You're trying to check your voicemail from another phone than your own

Call +61411000212 to listen to your voice messages from another phone. Please note, you need to set up a PIN to listen to your voice messages form another phone than your own.

Did this solve your problem?

Yes thank you! Next cause

You're trying to check your voice messages when abroad

The default voicemail number can only be used if you're calling form your home network.

You're trying to check your voice messages when abroad

Call +61411000212 to listen to your voice messages when abroad. Please note, you need to set up a PIN to listen to your voice messages when abroad.

Did this solve your problem?

Yes thank you! Next cause

The voicemail number is not saved in your phone

To use a shortcut key to call your voicemail, the voicemail number needs to be saved in your phone.

Save voicemail number.

Step of :

212

Save voicemail number.

1. Find "Voicemail number"

Tap Phone.

Tap the menu icon.

Tap Settings.

Tap Voicemail settings.

Tap Voicemail number.

2. Save voicemail number

Key in 212 and tap OK.

3. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

The voicemail number is incorrect

To check your voicemail, you need to use the correct voicemail number.

The voicemail number is incorrect

Contact customer service to get the voicemail number.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Samsung Galaxy S9 (Android 8.0)

Dimensions	147.7 x 68.7 x 8.5 mm
Weight	163 g

SIM type

Nano SIM

Storage	64 GB
Memory card slot	Up to 400 GB

Touchscreen	Yes
Screen size	5.8 inches
Resolution	1440 x 2960 pixels
Colour screen	16 million colours
Physical keypad	No

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	Yes
USB data cable	Included
GPS	Yes

Camera	12 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No

Operating system

Android 8.0 (Oreo)

Voice calls	Yes
Video calls	No
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange
Internet settings	Yes

USB	Yes
Wi-Fi Hotspot	Yes

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