Samsung Galaxy S6

Samsung Galaxy S6 Guide

The Basics

Troubleshooting

I can't access the internet

Possible causes

Poor or no mobile network coverage

Try again later when you're in an area with better network coverage.
View our network coverage map.

Establish connection Wi-Fi Network.

Step of :

You've established a connection to a Wi-Fi network but you're not logged on

Open the browser on your phone and try to load a website. The browser is directed to the start page of the Wi-Fi network. Follow the instructions to log on.
If you can't log on to the Wi-Fi network, turn off Wi-Fi on your phone and connect to the internet using the mobile network.

Turn on automatic network selection so that your phone connects to a network automatically.

Step of :

Turn off flight mode.

Step of :

Turn on mobile data.

Step of :

Set up your phone for internet.

Step of :

Turn on Wi-Fi.

Step of :
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your phone. Contact our customer service for more help.

Specs

Dimensions (LxWxH) 143.4 x 70.5 x 6.8 mm
Weight 138 g
Colour display 16 million colours
Resolution 1440 x 2560 pixels
Touch screen Yes
Talk time Up to 17 hours
Phone memory 3 GB RAM, 32 / 64 / 128 GB storage
Memory card slot No
SIM type Nano SIM
GSM 850 MHz Yes
GSM 900 MHz Yes
GSM 1800 MHz Yes
GSM 1900 MHz Yes
GPRS Yes
EDGE (EGPRS) Yes
3G (UMTS) Yes
HSDPA (3.5G) Yes
4G (LTE) Yes
SMS Yes
MMS Yes
Chat Yes
Email Yes
Camera 16 megapixels
Video player Yes
Video recorder Yes
Video call No
Music player Yes
Radio No
Podcasts No
Voice recorder Yes
Internal GPS Yes
Maps/Navigation Google Maps
Calendar Yes
Tasks No
Notes Yes
Alarm Yes
Stopwatch Yes
Countdown timer Yes
Calculator Yes
Office applications No
Browser Yes
RSS reader No
Wi-Fi Yes
USB data cable Yes
Bluetooth Yes
Data modem Yes
Synchronisation with computer Yes
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