Samsung Galaxy Note7

Samsung Galaxy Note7 Guide

The Basics

Troubleshooting

I can't use Wi-Fi

Possible causes

Connect to a Wi-Fi network.

Step of :

There are no available Wi-Fi networks

Find a place with available Wi-Fi networks and try establishing a connection again.

The selected Wi-Fi network rejects the connection

Contact the administrator of the Wi-Fi network to obtain the correct connection settings.

Your phone is connected to a Wi-Fi network, but you're not logged on

Open the internet browser and log on.

Turn on Wi-Fi.

Step of :
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Dimensions 153.5 x 73.9 x 7.9 mm
Weight 169 g
SIM type Nano SIM
Storage 64 GB
Memory card slot Up to 256 GB
Touchscreen Yes
Screen size 5.7 inches
Resolution 1440 x 2560 pixels
Colour screen 16 million colours
Physical keypad No
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
NFC Yes
USB data cable Included
GPS Yes
Camera 12 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Operating system Android 6.0 (Marshmallow)
Voice calls Yes
Video calls No
SMS Yes
MMS Yes
Email POP3 / IMAP / Exchange
Internet settings Yes
USB Yes
Wi-Fi Hotspot Yes
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