Samsung Galaxy Note 5

Samsung Galaxy Note 5 Guide

The Basics

Troubleshooting

I can't make video calls

Possible causes

Turn on automatic network mode selection.

Step of :

The recipient's network doesn't support video calling

Make a voice call to the recipient.

The network doesn't support video calls

Try making a video call later when you're in an area with better network coverage. View our network coverage map.

See how to make a video call.

Step of :
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Dimensions 153.2 x 76.1 x 7.6 mm
Weight 171 g
SIM type Nano SIM
Storage 32 / 64 GB
Memory card slot No
Touchscreen Yes
Screen size 5.7 inches
Resolution 1440 x 2560 pixels
Colour screen 16 million colours
Physical keypad No
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
NFC Yes
USB data cable Included
GPS Yes
Camera 16 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Operating system Android 5.1.1 (Lollipop)
Voice calls Yes
Video calls Yes
SMS Yes
MMS Yes
Email POP3 / IMAP / Exchange
Internet settings Yes
USB Yes
Wi-Fi Hotspot Yes
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