Samsung Galaxy Note 5

Samsung Galaxy Note 5 Guide

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The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

Getting started

First use

Inserting a SIM Turning my phone on and off Charging the battery Activating a Google account on my phone

Using my phone

Guide to keys and sockets Writing texts List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Functions and settings

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Personalising my phone's home screen Setting the screen brightness

Voice commands

Selecting settings for voice control Using voice control

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning phone lock code on or off Checking SIM lock status

Software updates

Checking the software version Backing up the phone memory Updating the software Restoring factory default settings

Calls and contacts

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Making a call with hidden caller identification Making a video call Using speed dialing Turning call waiting on or off Using call waiting Turning caller identification on or off Diverting calls to another number

Contacts

Creating a contact Copying contacts between my SIM and my phone Merging identical contacts Copying contacts from social network sites and email accounts Assigning a contact to a speed dialing key

Voicemail

Saving my voicemail number Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

Call restrictions

Turning fixed dialing on or off Adding fixed numbers

Messaging

SMS

Setting up my phone for SMS Writing and sending SMS Reading SMS

MMS

Setting up my phone for MMS Writing and sending MMS Reading MMS

Email

Setting up my phone for email Setting up my phone for Exchange email Choosing a default email account Deleting an email account Writing and sending email Reading email

Tools and apps

Apps

Installing apps from Google Play Uninstalling apps

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email Uploading photos or videos to social network sites

Music

Using the music player

Location

Turning GPS on or off Using GPS navigation in HERE Maps

Organiser

Creating a calendar appointment Creating a note Setting an alarm

Wi-Fi, Bluetooth and data

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as Wi-Fi Hotspot Tethering from my phone

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone Transferring photos or videos via Bluetooth

Syncing

Transferring files between a computer and my phone

NFC

Turning NFC on or off Reading NFC tags Transferring files using NFC

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to use Google Maps on your phone

YouTube

How to use YouTube on your phone

Troubleshooting

I can't connect to another Bluetooth device

Possible Causes

The distance between the two devices is too long Bluetooth is turned off on your phone Bluetooth is turned off on the other device Bluetooth visibility is turned off on the other device There's an error on the other device The entered password is incorrect

Possible causes

The distance between the two devices is too long

To establish a connection to another Bluetooth device, the devices need to be within range of the wireless Bluetooth signal.

The distance between the two devices is too long

Place the devices no more than 10 metres apart.

Did this solve your problem?

Yes thank you! Next cause

Bluetooth is turned off on your phone

To use Bluetooth, you need to turn on Bluetooth on your phone.

Turn on Bluetooth.

Step of :

Turn on Bluetooth.

1. Turn on Bluetooth

Slide your finger downwards starting from the top of the screen.

Tap Bluetooth to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

Bluetooth is turned off on the other device

To connect to another Bluetooth device, Bluetooth needs to be turned on on the other device.

Bluetooth is turned off on the other device

Turn on Bluetooth on the other device.

Did this solve your problem?

Yes thank you! Next cause

Bluetooth visibility is turned off on the other device

To see the other Bluetooth device on the list of available devices, Bluetooth visibility needs to be turned on on the other device.

Bluetooth visibility is turned off on the other device

Turn on Bluetooth visibility on the other device.

Did this solve your problem?

Yes thank you! Next cause

There's an error on the other device

If you're having problems connecting to a specific Bluetooth device, the error might be on the other device.

There's an error on the other device

Try establishing a connection to another Bluetooth device.

Did this solve your problem?

Yes thank you! Next cause

The entered password is incorrect

Some Bluetooth devices are password protected. You need to key in the password on your phone to establish a connection.

The entered password is incorrect

Find the password in the user manual for the other device.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Samsung Galaxy Note 5 (Android 5.1.1)

Dimensions	153.2 x 76.1 x 7.6 mm
Weight	171 g

SIM type

Nano SIM

Storage	32 / 64 GB
Memory card slot	No

Touchscreen	Yes
Screen size	5.7 inches
Resolution	1440 x 2560 pixels
Colour screen	16 million colours
Physical keypad	No

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	Yes
USB data cable	Included
GPS	Yes

Camera	16 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No

Operating system

Android 5.1.1 (Lollipop)

Voice calls	Yes
Video calls	Yes
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange
Internet settings	Yes

USB	Yes
Wi-Fi Hotspot	Yes

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