Nokia Lumia 636

Nokia Lumia 636 Guide

The Basics


I can't make voice calls

Possible causes

Turn off fixed dialing.

Step of :

Turn on automatic network mode selection.

Step of :

There's an error at the receiving end

Try calling another number.

There's a temporary network problem

Try making a call later or when you're in another area.

There is not sufficient network coverage

Try making a call later when you're in an area with better network coverage. View our network coverage map.

There's no credit on your prepaid phone card

Recharge your phone.

Your number has been suspended

Contact our customer service to have your number reactivated.

Restart your phone

Step of :

Turn off flight mode.

Step of :

Roaming isn't activated in your rate plan

Contact our customer service to activate roaming in your rate plan.

Turn on automatic network selection.

Step of :
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.


Dimensions 129.5 x 66.7 x 9.2 mm
Weight 134 g
SIM type Micro SIM
Storage 8 GB
Memory card slot Up to 128 GB
Touchscreen Yes
Screen size 4.5 inches
Resolution 480 x 854 pixels
Colour screen 16 million colours
Physical keypad No
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
USB data cable Not included
Camera 5 MP
Video recorder Yes
Flash No
Music player Yes
FM radio Yes
Operating system Windows Phone 8.1
Voice calls Yes
Video calls No
Email POP3 / IMAP / Exchange
Internet settings Yes
Wi-Fi Hotspot Yes
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