Huawei P9

Huawei P9 Guide

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

First use

Inserting a SIM Turning my phone on and off Charging the battery Inserting a memory card Activating a Google account on my phone

Using my phone

Guide to keys and sockets Writing texts List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Personalising my phone's home screen Setting the screen brightness

Voice commands

Selecting settings for voice control Using voice control

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning phone lock code on or off Checking SIM lock status

Software updates

Checking the software version Backing up the phone memory Updating the software Restoring factory default settings

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Making a call with hidden caller identification Using speed dialing Turning call waiting on or off Using call waiting Turning caller identification on or off Diverting calls to another number

Contacts

Creating a contact Copying contacts between my SIM and my phone Merging identical contacts Copying contacts from social network sites and email accounts Assigning a contact to a speed dialing key

Voicemail

Saving my voicemail number Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

Call restrictions

Turning fixed dialing on or off Adding fixed numbers

SMS

Setting up my phone for SMS Writing and sending SMS Reading SMS

MMS

Setting up my phone for MMS Writing and sending MMS Reading MMS

Email

Setting up my phone for email Setting up my phone for Exchange email Choosing a default email account Deleting an email account Writing and sending email Reading email

Apps

Installing apps from Google Play Uninstalling apps

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email Uploading photos or videos to social network sites

Music

Using the music player

Location

Turning GPS on or off

Organiser

Creating a calendar appointment Creating a note Setting an alarm

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as Wi-Fi Hotspot Tethering from my phone

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone Transferring photos or videos via Bluetooth

Syncing

Transferring files between a computer and my phone

NFC

Turning NFC on or off Reading NFC tags Transferring files using NFC

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to use Google Maps on your phone

YouTube

How to use YouTube on your phone

Troubleshooting

My phone's battery life is short

Possible Causes

Automatic screen lock is turned off Bluetooth is turned on Mobile data is turned on The screen brightness is set too high Vibration is turned on Wi-Fi is turned on There are too many running applications GPS is turned on

Possible causes

Automatic screen lock is turned off

When the screen lock is turned on, your phone's screen light is turned off. If your phone's screen lock is turned off or is set set to turn on after a long period of time, the power consumption may increase.

Turn on automatic screen lock.

Step of :

Turn on automatic screen lock.

1. Turn on screen lock

Briefly tap On/Off.

2. Turn off screen lock

Briefly tap On/Off.

Slide your finger upwards on the screen.

3. Set automatic screen lock

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Display.

Tap Sleep.

Tap the required setting.

4. Return to the home screen

Tap the Home key to return to the home screen.

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Bluetooth is turned on

If Bluetooth is turned on on your phone, the power consumption may increase because your phone continuously searches for nearby Bluetooth devices.

Turn off Bluetooth.

Step of :

Turn off Bluetooth.

1. Turn Bluetooth on or off

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Bluetooth.

Tap the indicator to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.

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Mobile data is turned on

If mobile data is turned, the power consumption may increase because various applications on your phone keep sending and receiving data.

Turn off mobile data.

Step of :

Turn off mobile data.

1. Find "Mobile network"

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap More.

Tap Mobile network.

2. Turn mobile data on or off

Tap the indicator next to "Mobile data" to turn the function on or off.

3. Return to the home screen

Tap the Home key to return to the home screen.

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The screen brightness is set too high

If your phone's screen brightness is set too high, the power consumption may increase.

Set the display brightness.

Step of :

Set the display brightness.

1. Find "Display"

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Display.

2. Set the screen brightness

Tap Brightness.

Tap the indicator next to "Automatic brightness" to turn automatic brightness on or off.

Drag the indicator right or left to select the required brightness level.

3. Return to the home screen

Tap the Home key to return to the home screen.

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Vibration is turned on

If vibration is turned on on your phone, the power consumption may increase.

Turn off vibration.

Step of :

Turn off vibration.

1. Find "Sound"

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Sound.

2. Turn vibration on or off

Tap the indicator next to "Vibrate when ringing" to turn the function on or off.

3. Return to the home screen

Tap the Home key to return to the home screen.

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Wi-Fi is turned on

If Wi-Fi is turned on on your phone, the power consumption may increase because your phone continuously searches for available Wi-Fi networks.

Turn off Wi-Fi.

Step of :

Turn off Wi-Fi.

1. Find "Wi-Fi"

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Wi-Fi.

2. Turn Wi-Fi on or off

Tap the indicator next to "Wi-Fi" to turn the function on or off.

3. Return to the home screen

Tap the Home key to return to the home screen.

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There are too many running applications

If you've used many applications on your phone, the power consumption may increase because the applications keep running in the background.

End running applications.

Step of :

End running applications.

1. End running applications

Tap the Application key.

Tap the end icon.

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GPS is turned on

If GPS is turned on on your phone, the power consumption may increase.

Turn off GPS.

Step of :

Turn off GPS.

1. Find "Location services"

Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Advanced settings.

Tap Location services.

2. Turn use of GPS position on or off

Tap the indicator next to "Access to my location" to turn the function on or off.

If you turn on location access, your phone can find your position using GPS. If you turn off the function, you can't use any of the GPS functions on your phone.

3. Select positioning method

If you select Use GPS, Wi-Fi and mobile networks, your phone can find your exact position using GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.

If you select Use Wi-Fi and mobile networks, your phone can find your approximate position using the mobile network and nearby Wi-Fi networks.

If you select USse GPS only, your phone can find your exact position using GPS satellites but it may take longer as there is no access to supplementary information from nearby mobile or Wi-Fi networks.

4. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

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We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Huawei P9 (Android 6.0)

Dimensions	145 x 70.9 x 7 mm
Weight	144 g

SIM type

Nano SIM

Storage	32 GB
Memory card slot	Up to 128 GB

Touchscreen	Yes
Screen size	5.2 inches
Resolution	1080 x 1920 pixels
Colour screen	16 million colours
Physical keypad	No

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	Yes
USB data cable	Included
GPS	Yes

Camera	Dual 12 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No

Operating system

Android 6.0 (Marshmallow)

Voice calls	Yes
Video calls	No
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange
Internet settings	Yes

USB	Yes
Wi-Fi Hotspot	Yes

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