Apple iPhone X

Apple iPhone X Guide

The Basics


I can't use Wi-Fi

Possible causes

The selected Wi-Fi network rejects the connection

Contact the administrator of the Wi-Fi network to obtain the correct connection settings.

Your phone is connected to a Wi-Fi network, but you're not logged on

Open the internet browser on your phone and try to load a website. The internet browser is directed to the start page of the Wi-Fi network. Follow the instructions on the screen to log on to the Wi-Fi network.

Turn on Wi-Fi.

Step of :

Connect to a Wi-Fi network.

Step of :

There are no available Wi-Fi networks

Find a place with available Wi-Fi networks and try establishing a connection again.

We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.


Dimensions 43.6 x 70.9 x 7.7 mm
Weight 174 g
SIM type Nano SIM
Storage 64 GB / 256 GB
Screen type Super AMOLED
Screen size 5.8 inches
Resolution 1125 x 2436 pixels
Colour screen 16 million colours
Touch ID No
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
USB data cable Included
Camera Dual 12 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Siri Yes
Operating system iOS 11.1
Voice calls Yes
Video call (FaceTime) Yes
iMessages Yes
Email POP3 / IMAP / Exchange
AirDrop Yes
iCloud Yes
Personal Hotspot Yes
Browse all