Apple iPhone 7 Plus

Apple iPhone 7 Plus Guide

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

First use

Inserting a SIM Turning my phone on and off Charging the battery Activating my phone Activating an Apple ID on my phone Restoring content from an iCloud backup Restoring content from an iTunes backup

Using my phone

Guide to keys and sockets List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Setting the screen brightness Using notifications Selecting settings for Control Centre Using Control Centre

Voice commands

Selecting settings for Siri Using Siri

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning phone lock code on or off Using Touch ID Checking SIM lock status

Software updates

Checking the software version Backing up phone memory to iCloud Backing up phone memory using iTunes Updating the software Restoring factory default settings

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Turning call waiting on or off Turning caller identification on or off

Contacts

Creating a contact Importing contacts from my SIM to my phone Merging identical contacts Copying contacts from social network sites and email accounts

Voicemail

Saving voicemail number Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

iMessages

Setting up my phone for iMessaging Writing and sending iMessages

SMS

Setting up my phone for SMS Writing and sending SMS

MMS

Setting up my phone for MMS Writing and sending MMS

Email

Setting up my phone for POP3 email Setting up my phone for Exchange email Choosing a default email account Deleting an email account Writing and sending email

Apps

Installing apps from App Store Uninstalling apps Turning automatic update of apps on or off Turning Offload Unused Apps on or off Selecting settings for background refresh of apps

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email

Music

Using the music player

Location

Turning GPS on or off

Find My iPhone

Selecting settings for Find My iPhone Using Find My iPhone

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as personal Hotspot

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Transferring files between a computer and my phone Syncing the contents of my phone using iCloud

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to install Google Maps on your phone How to use Google Maps on your phone

YouTube

How to install YouTube on your phone How to use YouTube on your phone

Troubleshooting

I can't install apps

Can you use your phone's internet connection?

It's important to find out if you can use your phone's internet connection. If you can't use your phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.

Yes No

Possible Causes

Before you start Your Apple ID payment information is incorrect The selected app isn't available in your country There's not enough memory on your phone Your Apple ID hasn't been activated on your phone

Possible causes

Can you use your phone's internet connection?

Yes No

Your Apple ID payment information is incorrect

The payment information used when buying apps is connected to your Apple ID. If the information is incorrect, it needs to be updated before you can buy apps.

Your Apple ID payment information is incorrect

Log on to App Store from a computer and update your payment information.

Did this solve your problem?

Yes thank you! Next cause

The selected app isn't available in your country

Some apps aren't available in all countries or they're made available at different times.

Search for similar apps or wait until the required app becomes available in your country.

Step of :

Search for similar apps or wait until the required app becomes available in your country.

1. Find "App Store"

Tap App Store.

2. Find app

Tap Search.

Tap the search field and key in the name or subject of the required app.

Tap Search.

Tap the required app.

3. Install app

Tap GET.

If you've selected a paid app, tap the price to install the app.

Tap Install.

4. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

There's not enough memory on your phone

To install apps, there needs to be enough memory.

Uninstall apps or delete other content from the memory.

Step of :

Uninstall apps or delete other content from the memory.

1. Uninstall apps

Tap and hold the required app until the icons start to jiggle.

When you use this method, all app settings and data are deleted from the phone memory.

Tap the delete icon.

Tap Delete.

2. Uninstall apps without deleting app data

Tap Settings.

When you use this method, all app settings and data are saved in the phone memory and are restored when you reinstall the app from App Store on your phone.

Tap General.

Tap iPhone Storage.

Tap the required app.

Tap Offload App.

3. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

Your Apple ID hasn't been activated on your phone

To install apps, your Apple ID needs to be activated on your phone.

Activate your Apple ID on your phone.

Step of :

Activate your Apple ID on your phone.

1. Find "Sign in to your iPhone"

Tap Settings.

Tap Sign in to your iPhone.

2. Activate Apple ID

If you don't have an Apple ID, tap Don't have an Apple ID or forgot it? and follow the instructions on the screen to create an Apple ID.

Tap the field next to "Apple ID" and key in the username for your Apple ID.

Tap the field next to "Password" and key in the password for your Apple ID.

Tap Sign In.

3. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Apple iPhone 7 Plus (iOS 11.0)

Dimensions	158.2 x 77.9 x 7.3 mm
Weight	188 g

SIM type

Nano SIM

Storage

32 / 128 / 256 GB

Screen type	Retina display
Screen size	5.5 inches
Resolution	1080 x 1920 pixels
Colour screen	16 million colours
Touch ID	Yes

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	Yes
USB data cable	Included
GPS	Yes

Camera	Dual 12 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No
Siri	Yes

Operating system

iOS 11

Voice calls	Yes
Video call (FaceTime)	Yes
iMessages	Yes
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange

AirDrop	Yes
iCloud	Yes

USB	Yes
Personal Hotspot	Yes

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