Apple iPhone 7 Plus

Apple iPhone 7 Plus Guide

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

First use

Inserting a SIM Turning my phone on and off Charging the battery Activating my phone Activating an Apple ID on my phone

Using my phone

Guide to keys and sockets List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Setting the screen brightness Using notifications

Voice commands

Selecting settings for Siri Using Siri

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning phone lock code on or off Using Touch ID Checking SIM lock status

Software updates

Checking the software version Updating the software Restoring factory default settings

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Turning call waiting on or off Turning caller identification on or off

Contacts

Creating a contact Importing contacts from my SIM to my phone Merging identical contacts Copying contacts from social network sites and email accounts

Voicemail

Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

iMessages

Setting up my phone for iMessaging Writing and sending iMessages

SMS

Setting up my phone for SMS Writing and sending SMS

MMS

Setting up my phone for MMS Writing and sending MMS

Email

Setting up my phone for POP3 email Setting up my phone for Exchange email Choosing a default email account Deleting an email account Writing and sending email

Apps

Installing apps from App Store Uninstalling apps Turning automatic update of apps on or off

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email

Music

Using the music player

Location

Turning GPS on or off

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as personal Hotspot

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Transferring files between a computer and my phone Syncing the contents of my phone using iCloud

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to install Google Maps on your phone How to use Google Maps on your phone

YouTube

How to install YouTube on your phone How to use YouTube on your phone

Troubleshooting

My phone's battery life is short

Possible Causes

Live wallpapers are turned on Automatic app update is turned on Automatic screen lock is turned off Automatic content synchronisation is turned on The battery is faulty Bluetooth is turned on Mobile data is turned on Notifications are turned on The screen brightness is set too high Low Power Mode has been turned off Vibration is turned on Wi-Fi is turned on There are too many running applications GPS is turned on

Possible causes

Live wallpapers are turned on

If live wallpapers are turned on, the power consumption may increase.

Live wallpapers are turned on

Turn off live wallpapers to avoid an increase in power consumption.

Did this solve your problem?

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Automatic app update is turned on

If automatic app update is turned on, the power consumption may increase.

Turn off automatic update of apps.

Step of :

Turn off automatic update of apps.

1. Find "iTunes & App Stores"

Tap Settings.

Tap iTunes & App Stores.

2. Turn automatic update of apps on or off

Tap the indicator next to "Updates" to turn the function on or off.

If you turn on automatic update, your apps are automatically updated via Wi-Fi.

3. Turn automatic update of apps via mobile network on or off

Tap the indicator next to "Use Mobile Data" to turn the function on or off.

If you turn on automatic update of apps via mobile network, your apps are automatically updated via the mobile network when no Wi-Fi networks are within range.

4. Return to the home screen

Tap the Home key to return to the home screen.

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Automatic screen lock is turned off

When the screen lock is turned on, your phone's screen light is turned off. If your phone's screen lock is turned off or is set set to turn on after a long period of time, the power consumption may increase.

Turn on automatic screen lock.

Step of :

Turn on automatic screen lock.

1. Turn on screen lock

Briefly tap On/Off.

2. Turn off screen lock

Tap the Home key twice.

3. Set automatic screen lock

Tap Settings.

Tap Display & Brightness.

Tap Auto-Lock.

Tap the required setting.

4. Return to the home screen

Tap the Home key to return to the home screen.

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Automatic content synchronisation is turned on

If automatic content synchronisation is turned on, the power consumption may increase.

Automatic content synchronisation is turned on

Turn off automatic content synchronisation.

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The battery is faulty

The battery may become faulty when e.g. overcharged. If the battery is faulty, the battery life is reduced.

The battery is faulty

Go to the manufacturer's web page to see if it's possible to change the battery.

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Bluetooth is turned on

If Bluetooth is turned on on your phone, the power consumption may increase because your phone continuously searches for nearby Bluetooth devices.

Turn off Bluetooth.

Step of :

Turn off Bluetooth.

1. Turn Bluetooth on or off

Slide your finger upwards starting from the bottom of the screen.

Tap the Bluetooth icon to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

Mobile data is turned on

If mobile data is turned, the power consumption may increase because various applications on your phone keep sending and receiving data.

Turn off mobile data.

Step of :

Turn off mobile data.

1. Find "Mobile Data"

Tap Settings.

Tap Mobile Data.

2. Turn mobile data on or off

Tap the indicator next to "Mobile Data" to turn the function on or off.

3. Turn use of mobile data for applications on or off

Tap the indicator next to the required application to turn the function on or off.

4. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

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Notifications are turned on

If notifications are turned on, the power consumption may increase.

Turn off notifications.

Step of :

Turn off notifications.

1. Find "Notifications"

Tap Settings.

Tap Notifications.

2. Turn notifications on or off

Tap the required application.

Tap the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.

Tap arrow left to save the settings.

3. Return to the home screen

Tap the Home key to return to the home screen.

4. Use notifications

Slide your finger downwards starting from the top of the screen.

Tap the required notification and follow the instructions on the screen to use the selected function.

5. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

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The screen brightness is set too high

If your phone's screen brightness is set too high, the power consumption may increase.

Set the display brightness.

Step of :

Set the display brightness.

1. Find "Display & Brightness"

Tap Settings.

Tap Display & Brightness.

2. Set the screen brightness

Tap the indicator next to "Auto-Brightness" to turn automatic brightness on or off.

If you turn off the function, tap the indicator above "Auto-Brightness" to select the required brightness.

3. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

Low Power Mode has been turned off

You can reduce the power consumption by turning on Low Power Mode.

Low Power Mode has been turned off

Turn on Low Power Mode.

Did this solve your problem?

Yes thank you! Next cause

Vibration is turned on

If vibration is turned on on your phone, the power consumption may increase.

Turn off vibration.

Step of :

Turn off vibration.

1. Find "Sounds & Haptics"

Tap Settings.

Tap Sounds & Haptics.

2. Turn vibration on or off

Tap the indicator next to "Vibrate on Ring" to turn the function on or off when silent mode is turned off.

Tap the indicator next to "Vibrate on Silent" to turn the function on or off when silent mode is turned on.

3. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

Wi-Fi is turned on

If Wi-Fi is turned on on your phone, the power consumption may increase because your phone continuously searches for available Wi-Fi networks.

Turn off Wi-Fi.

Step of :

Turn off Wi-Fi.

1. Turn Wi-Fi on or off

Slide your finger upwards starting from the bottom of the screen.

Tap the Wi-Fi icon to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

There are too many running applications

If you've used many applications on your phone, the power consumption may increase because the applications keep running in the background.

End running applications.

Step of :

End running applications.

1. End running applications

Tap the Home key twice.

Slide the required application upwards to end it.

2. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

GPS is turned on

If GPS is turned on on your phone, the power consumption may increase.

Turn off GPS.

Step of :

Turn off GPS.

1. Find "Location Services"

Tap Settings.

Tap Privacy.

Tap Location Services.

2. Turn GPS on or off

Tap the indicator next to "Location Services" to turn the function on or off.

If you turn on the function, your phone can find your position using GPS. If you turn off the function, you can't use any of the GPS functions on your phone.

3. Turn use of GPS position for applications on or off

Tap the required application.

Tap the required setting to turn the function on or off.

Tap arrow left.

4. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Apple iPhone 7 Plus (iOS 10.0)

Dimensions	158.2 x 77.9 x 7.3 mm
Weight	188 g

SIM type

Nano SIM

Storage

32 / 128 / 256 GB

Screen type	Retina display
Screen size	5.5 inches
Resolution	1080 x 1920 pixels
Colour screen	16 million colours
Touch ID	Yes

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	Yes
USB data cable	Included
GPS	Yes

Camera	Dual 12 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No
Siri	Yes

Operating system

iOS 10

Voice calls	Yes
Video call (FaceTime)	Yes
iMessages	Yes
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange

AirDrop	Yes
iCloud	Yes

USB	Yes
Personal Hotspot	Yes

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