Apple iPhone 6s Plus

Apple iPhone 6s Plus Guide

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

First use

Inserting a SIM Turning my phone on and off Charging the battery Activating my phone Activating an Apple ID on my phone

Using my phone

Guide to keys and sockets Writing texts List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Personalising my phone's home screen Setting the screen brightness Using notifications Adjusting screen reachability

Voice commands

Selecting settings for Siri Using Siri

Security

Turning my PIN on or off Changing my PIN Turning phone lock code on or off Using Touch ID Checking SIM lock status

Software updates

Checking the software version Backing up phone memory to iCloud Updating the software Restoring factory default settings

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Making a video call using FaceTime Turning call waiting on or off Using call waiting Make a call with hidden caller identification Turning caller identification on or off Diverting calls to another number

Contacts

Creating a contact Importing contacts from my SIM to my phone Merging identical contacts Copying contacts from social network sites and email accounts

Voicemail

Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

iMessages

Setting up my phone for iMessaging Writing and sending iMessages Reading iMessages

SMS

Setting up my phone for SMS Writing and sending SMS Reading SMS

MMS

Setting up my phone for MMS Writing and sending MMS Reading MMS

Email

Setting up my phone for POP3 email Setting up my phone for Exchange email Choosing a default email account Deleting an email account Writing and sending email Reading email

Apps

Installing apps from App Store Uninstalling apps Turning automatic update of apps on or off

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email Uploading photo or video to social network sites Sharing photos or videos using iCloud Photo Sharing Sharing photos or videos using AirDrop

Music

Using the music player

Location

Turning GPS on or off Using GPS navigation in Maps

Organiser

Creating a calendar appointment Creating a note Setting an alarm Using Reminders

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as personal Hotspot Tethering from my phone

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Transferring files between a computer and my phone Syncing the contents of my phone using iCloud

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to install Google Maps on your phone How to use Google Maps on your phone

YouTube

How to install YouTube on your phone How to use YouTube on your phone

Troubleshooting

I can't send and receive email

Can you use your phone's internet connection?

It's important to find out if you can use your phone's internet connection. If you can't use your phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email.

Yes No

Possible Causes

Before you start The incoming or outgoing mail server isn't available The email isn't written correctly Your phone hasn't been correctly set up for Exchange email Your phone hasn't been correctly set up for POP3 email

Possible causes

Can you use your phone's internet connection?

Yes No

The incoming or outgoing mail server isn't available

Depending on which mobile network or Wi-Fi network you're connected to, your provider's email servers may be unavailable.

The incoming or outgoing mail server isn't available

Contact your email provider for the correct settings for the incoming or outgoing server.

Did this solve your problem?

Yes thank you! Next cause

The email isn't written correctly

To send an email, it needs to be written and sent correctly.

See how to write and send an email.

Step of :

See how to write and send an email.

1. Find "Mail"

Tap Mail.

2. Select email account

Tap the name of the email account.

Tap the required email account.

3. Create new email

Tap the new email icon.

4. Select recipient

Tap To and key in the first letters of the recipient's name.

Tap the required contact.

5. Enter subject

Tap Subject and key in the required subject.

6. Write text

Tap the text input field and write the text for your email.

See how to write text.

7. Attach photo or video

Tap and hold the text input field until a pop-up menu is displayed.

Tap Insert Photo or Video and go to the required folder.

Tap the required photo or video.

Tap Choose.

8. Send the email

Tap Send when you've finished your email.

9. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

Your phone hasn't been correctly set up for Exchange email

To send and receive email using Exchange, your phone needs to be correctly set up for Exchange email.

Set up your phone for Exchange email.

Step of :

Set up your phone for Exchange email.

1. Find "Mail, Contacts, Calendars"

Tap Settings.

Tap Mail, Contacts, Calendars.

2. Create new email account

Tap Add Account.

Tap Exchange.

3. Enter email address

Tap Email and key in your email address.

4. Enter password

Tap Password and key in the password for your email account.

5. Enter account name

Tap Description and key in the required name.

Tap Next.

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

6. Enter server address

Tap Server and key in the server address.

7. Enter domain name

Tap Domain and key in the domain.

8. Enter username

Tap Username and key in the username.

9. Enter password

Tap Password and key in the password for your email account.

Tap Next.

10. Select settings for syncing of data

Tap the indicator next to the required data type to turn syncing on or off.

Tap Save.

11. Turn SSL encryption on or off

Tap the name of the Exchange email account you've just set up.

Tap Account.

Tap Advanced Settings.

Tap the indicator next to "Use SSL" to turn the function on or off.

Tap Account.

Tap Done.

12. Select setting for retrieval of new email

Tap Fetch New Data.

Tap the indicator next to "Push" to turn the function on or off.

If you turn off the function, tap the required setting.

Tap Mail....

13. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

Your phone hasn't been correctly set up for POP3 email

To send and receive email using POP3, your phone needs to be correctly set up for POP3 email.

Set up your phone for POP3 email.

Step of :

Set up your phone for POP3 email.

1. Find "Mail, Contacts, Calendars"

Tap Settings.

Tap Mail, Contacts, Calendars.

2. Create new email account

Tap Add Account.

Tap Other.

Tap Add Mail Account.

3. Enter sender name

Tap Name and key in the required sender name.

4. Enter email address

Tap Email and key in your email address.

5. Enter password

Tap Password and key in the password for your email account.

6. Enter account name

Tap Description and key in the password for your email account.

Tap Next.

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

7. Select server type

Tap POP.

8. Enter incoming server

Tap Host Name and key in the name of your email provider's incoming server.

9. Enter username

Tap Username and key in the username for your email account.

10. Enter outgoing server

Tap Host Name and key in the name of your email provider's outgoing server.

11. Enter username

Tap Username and key in the username for your email account.

12. Enter password

Tap Password and key in the password for your email account.

Tap Save.

13. Select setting for retrieval of new email

Tap Fetch New Data.

Tap the indicator next to "Push" to turn the function on or off.

If you turn off the function, tap the required setting.

Tap Mail....

14. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Apple iPhone 6s Plus (iOS 9.0)

Dimensions	158.2 x 77.9 x 7.3 mm
Weight	192 g

SIM type

Nano SIM

Storage

16 GB / 64 GB / 128 GB

Screen type	Retina HD display with 3D Touch
Screen size	5.5 inches
Resolution	Yes
Colour screen	16 million colours
Touch ID	Yes

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	No
USB data cable	Included
GPS	Yes

Camera	12 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No
Siri	Yes

Operating system

iOS 9

Voice calls	Yes
Video call (FaceTime)	Yes
iMessages	Yes
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange

AirDrop	Yes
iCloud	Yes

USB	Yes
Personal Hotspot	Yes

Browse all