Apple iPhone 6s

The Basics


I can't use Wi-Fi

Possible causes

The selected Wi-Fi network rejects the connection

Contact the administrator of the Wi-Fi network to obtain the correct connection settings.

Your phone is connected to a Wi-Fi network, but you're not logged on

Open the internet browser on your phone and try to load a website. The internet browser is directed to the start page of the Wi-Fi network. Follow the instructions on the screen to log on to the Wi-Fi network.

Turn on Wi-Fi.

Step of :

Connect to a Wi-Fi network.

Step of :

There are no available Wi-Fi networks

Find a place with available Wi-Fi networks and try establishing a connection again.

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Dimensions 138.3 x 67.1 x 7.1 mm
Weight 143 g
SIM type Nano SIM
Storage 16 GB / 64 GB / 128 GB
Screen type Retina HD display with 3D Touch
Screen size 4.7 inches
Resolution 750 x 1334 pixels
Colour screen 16 million colours
Touch ID Yes
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
USB data cable Included
Camera 12 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Siri Yes
Operating system iOS 9
Voice calls Yes
Video call (FaceTime) Yes
iMessages Yes
Email POP3 / IMAP / Exchange
AirDrop Yes
iCloud Yes
Personal Hotspot Yes
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