Apple iPhone 6s

Apple iPhone 6s Guide

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

Getting started

First use

Inserting a SIM Turning my phone on and off Charging the battery Activating my phone Activating an Apple ID on my phone Restoring content from an iCloud backup Restoring content from an iTunes backup

Using my phone

Guide to keys and sockets List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Functions and settings

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Setting the screen brightness Using notifications Selecting settings for Control Centre Using Control Centre

Voice commands

Selecting settings for Siri Using Siri

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning phone lock code on or off Using Touch ID Checking SIM lock status

Software updates

Checking the software version Backing up phone memory to iCloud Backing up phone memory using iTunes Updating the software Restoring factory default settings

Calls and contacts

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Turning call waiting on or off Turning caller identification on or off

Contacts

Creating a contact Importing contacts from my SIM to my phone Merging identical contacts Copying contacts from social network sites and email accounts

Voicemail

Saving voicemail number Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

Messaging

iMessages

Setting up my phone for iMessaging Writing and sending iMessages

SMS

Setting up my phone for SMS Writing and sending SMS

MMS

Setting up my phone for MMS Writing and sending MMS

Email

Setting up my phone for POP3 email Setting up my phone for Exchange email Choosing a default email account Deleting an email account Writing and sending email

Tools and apps

Apps

Installing apps from App Store Uninstalling apps Turning automatic update of apps on or off Turning Offload Unused Apps on or off Selecting settings for background refresh of apps

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email

Music

Using the music player

Location

Turning GPS on or off

Find My iPhone

Selecting settings for Find My iPhone Using Find My iPhone

Wi-Fi, Bluetooth and data

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as personal Hotspot

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Transferring files between a computer and my phone Syncing the contents of my phone using iCloud

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to install Google Maps on your phone How to use Google Maps on your phone

YouTube

How to install YouTube on your phone How to use YouTube on your phone

Troubleshooting

I can't play music

Possible Causes

The selected audio file is not supported by the music player No audio files have been transferred to your phone The headset isn't working The audio file is damaged

Possible causes

The selected audio file is not supported by the music player

The audio file format must be supported by the music player.

The selected audio file is not supported by the music player

Try playing another type of audio file.

Did this solve your problem?

Yes thank you! Next cause

No audio files have been transferred to your phone

You can transfer your audio files from your computer to your phone.

Transfer audio files from your computer to your phone.

Step of :

Transfer audio files from your computer to your phone.

1. Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

Before you connect your phone and computer, you need to install iTunes on your computer.

2. Transfer files from your computer to your phone

Click iTunes.

To transfer files from your computer to your phone, you need to add your files to the iTunes library.

Click File.

Click Add File to Library... to add one file at a time.

Click Add Folder to Library... to add a file.

Go to the required file or folder in your computer's file system and follow the instructions on the screen to add a file or folder to the iTunes library.

Depending on your settings in iTunes, the transfer may start automatically. To manually start the transfer, click the iPhone icon.

Click the required category, and follow the instructions on the screen to select the required settings.

Click Apply.

3. Transfer photos and videos from your phone to your computer

Start a file manager on your computer.

Go to the required folder in your phone's file system.

Highlight the required file and move or copy it to the required location.

Did this solve your problem?

Yes thank you! Next cause

The headset isn't working

If you can't hear music on your phone, it may be due to a faulty headset or the headset hasn't been connected correctly.

The headset isn't working

Check the headset is correctly connected or try again with another headset.

Did this solve your problem?

Yes thank you! Next cause

The audio file is damaged

The audio file may be damaged which means it can't be played. It may help to delete it and transfer it to your phone again.

Delete the damaged audio files and transfer the files from your computer to your phone again.

Step of :

Delete the damaged audio files and transfer the files from your computer to your phone again.

1. Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

Before you connect your phone and computer, you need to install iTunes on your computer.

2. Transfer files from your computer to your phone

Click iTunes.

To transfer files from your computer to your phone, you need to add your files to the iTunes library.

Click File.

Click Add File to Library... to add one file at a time.

Click Add Folder to Library... to add a file.

Go to the required file or folder in your computer's file system and follow the instructions on the screen to add a file or folder to the iTunes library.

Depending on your settings in iTunes, the transfer may start automatically. To manually start the transfer, click the iPhone icon.

Click the required category, and follow the instructions on the screen to select the required settings.

Click Apply.

3. Transfer photos and videos from your phone to your computer

Start a file manager on your computer.

Go to the required folder in your phone's file system.

Highlight the required file and move or copy it to the required location.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Apple iPhone 6s (iOS 11.0)

Dimensions	138.3 x 67.1 x 7.1 mm
Weight	143 g

SIM type

Nano SIM

Storage

16 GB / 64 GB / 128 GB

Screen type	Retina HD display with 3D Touch
Screen size	4.7 inches
Resolution	750 x 1334 pixels
Colour screen	16 million colours
Touch ID	Yes

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	No
USB data cable	Included
GPS	Yes

Camera	12 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No
Siri	Yes

Operating system

iOS 11

Voice calls	Yes
Video call (FaceTime)	Yes
iMessages	Yes
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange

AirDrop	Yes
iCloud	Yes

USB	Yes
Personal Hotspot	Yes

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