Apple iPhone 6 Plus

Apple iPhone 6 Plus Guide

iOS 11.0 iOS 9.0 iOS 8.0 Change device

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and Data

Getting started

First use

Inserting a SIM Charging the battery Turning my phone on and off Activating my phone Activating an Apple ID on my phone

Using my phone

Guide to keys and sockets Writing texts List of display icons Ending running applications Turning the screen lock on or off Restarting my phone

Functions and settings

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Display settings

Choosing a language Setting the date and time Personalising the phone display Setting the display brightness Adjust screen reachability Managing notifications (Notification Center)

Voice commands

Selecting settings for voice control (Siri) Using voice control (Siri)

Security

Turning my PIN on or off Changing my PIN Unblocking my PIN Turning phone lock code on or off Changing the phone lock code Using Touch ID on my phone

Software updates

Checking the software version Backing up the phone memory Updating the software Restoring factory default settings

Calls and contacts

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Making a call Answering a call Making a call with hidden caller identification Making a video call (FaceTime) Turning call waiting on or off Using call waiting Turning caller identification on or off Diverting calls to another number Suppressing calls and notifications (Do Not Disturb)

Contacts

Creating a contact Copying contacts from social network sites and email accounts Merging identical contacts Importing contacts from my SIM to my phone

Voicemail

Diverting calls to my voicemail Calling my voicemail Cancelling all diverts

Messaging

iMessages

Setting up iMessaging Writing and sending iMessages Reading iMessages

SMS

Setting up my phone for SMS Writing and sending SMS Reading SMS

MMS

Setting up my phone for MMS Writing and sending MMS Reading MMS

Email

Setting up my phone for email Setting up my phone for Exchange email Choosing a default email account Deleting an email configuration Writing and sending email Reading email

Tools and apps

Apps

Installing and using apps from App Store Uninstalling apps Turning automatic update of apps on or off

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sharing photos or videos using iCloud Photo Sharing Sharing photos or videos using AirDrop Sending photos and videos Uploading photos or videos to social network sites

Music

Using the music player

Location

Turning GPS on or off Using map functions in Maps Using GPS navigation in Maps

Organiser

Creating a calendar appointment Creating a note Setting an alarm Creating a reminder

Wi-Fi, Bluetooth and Data

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Setting up and using my phone as a personal Hotspot Tethering from my phone

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Using syncing Transferring files between a computer and my phone

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to install Google Maps on your phone How to use Google Maps on your phone

YouTube

How to install YouTube on your phone How to use YouTube on your phone

Troubleshooting

I can't receive messages on my voicemail

Possible Causes

Voicemail hasn't been turned on Voice calls aren't diverted to your voicemail

Possible causes

Voicemail hasn't been turned on

If you haven't turned on your voicemail, you can't receive messages on your voicemail.

Voicemail hasn't been turned on

Call 212 and follow the instructions to activate your voicemail.

Did this solve your problem?

Yes thank you! Next cause

Voice calls aren't diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct settings have been selected. You can change the settings in the phone menu.

Divert calls to your voicemail.

Step of :

Divert calls to your voicemail.

1. Find "Keypad"

Tap Phone.

Tap Keypad.

2. Choose option

Choose one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.

3. 2a - Divert all calls

Key in **21*212#

Tap the call icon.

4. 2b - Divert missed calls

Key in **61*212**the required number of seconds#

The number of seconds before the call is diverted should be from 5-30 seconds, in 5 seconds increments, eg. **61*212**20# (for a ring time of 20 seconds before diverting to voicemail).

Tap the call icon.

5. 2c - Divert if unavailable

Key in**62*212#

Tap the call icon.

6. 2d - Divert if busy

Key in**67*212#

Tap the call icon.

7. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone. Contact our customer service for more help.

Specs

Apple iPhone 6 Plus (iOS8)

Dimensions (LxWxH)	158.1 x 77.8 x 7.1 mm
Weight	172 g
Colour display	16 million colours
Resolution	1080 x 1920 pixels
Touch screen	Yes
Talk time	Up to 24 hours
Stand-by time	Up to 16 days
Phone memory	1 GB RAM, 16 / 64 / 128 GB storage
Memory card slot	No
SIM type	Nano SIM

GSM 850 MHz	Yes
GSM 900 MHz	Yes
GSM 1800 MHz	Yes
GSM 1900 MHz	Yes
GPRS	Yes
EDGE (EGPRS)	Yes
3G (UMTS)	Yes
HSDPA (3.5G)	Yes
4G (LTE)	Yes

SMS	Yes
MMS	Yes
Chat	No
Email	Yes

Camera	8 megapixels
Video player	Yes
Video recorder	Yes
Video call	Yes
Music player	Yes
Radio	No
Podcasts	Yes
Voice recorder	Yes

Internal GPS	Yes
Maps/Navigation	Maps

Calendar	Yes
Tasks	Yes
Notes	Yes
Alarm	Yes
Stopwatch	Yes
Countdown timer	Yes
Calculator	Yes
Office applications	No

Browser	Yes
RSS reader	No

Wi-Fi	Yes
USB data cable	Yes
Bluetooth	Yes
Data modem	Yes
Synchronisation with computer	Yes

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