Apple iPhone 6 Plus

Apple iPhone 6 Plus Guide

iOS 11.0 iOS 9.0 iOS 8.0 Change device

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and Data

Getting started

First use

Inserting a SIM Charging the battery Turning my phone on and off Activating my phone Activating an Apple ID on my phone

Using my phone

Guide to keys and sockets Writing texts List of display icons Ending running applications Turning the screen lock on or off Restarting my phone

Functions and settings

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Display settings

Choosing a language Setting the date and time Personalising the phone display Setting the display brightness Adjust screen reachability Managing notifications (Notification Center)

Voice commands

Selecting settings for voice control (Siri) Using voice control (Siri)

Security

Turning my PIN on or off Changing my PIN Unblocking my PIN Turning phone lock code on or off Changing the phone lock code Using Touch ID on my phone

Software updates

Checking the software version Backing up the phone memory Updating the software Restoring factory default settings

Calls and contacts

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Making a call Answering a call Making a call with hidden caller identification Making a video call (FaceTime) Turning call waiting on or off Using call waiting Turning caller identification on or off Diverting calls to another number Suppressing calls and notifications (Do Not Disturb)

Contacts

Creating a contact Copying contacts from social network sites and email accounts Merging identical contacts Importing contacts from my SIM to my phone

Voicemail

Diverting calls to my voicemail Calling my voicemail Cancelling all diverts

Messaging

iMessages

Setting up iMessaging Writing and sending iMessages Reading iMessages

SMS

Setting up my phone for SMS Writing and sending SMS Reading SMS

MMS

Setting up my phone for MMS Writing and sending MMS Reading MMS

Email

Setting up my phone for email Setting up my phone for Exchange email Choosing a default email account Deleting an email configuration Writing and sending email Reading email

Tools and apps

Apps

Installing and using apps from App Store Uninstalling apps Turning automatic update of apps on or off

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sharing photos or videos using iCloud Photo Sharing Sharing photos or videos using AirDrop Sending photos and videos Uploading photos or videos to social network sites

Music

Using the music player

Location

Turning GPS on or off Using map functions in Maps Using GPS navigation in Maps

Organiser

Creating a calendar appointment Creating a note Setting an alarm Creating a reminder

Wi-Fi, Bluetooth and Data

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Setting up and using my phone as a personal Hotspot Tethering from my phone

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Using syncing Transferring files between a computer and my phone

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to install Google Maps on your phone How to use Google Maps on your phone

YouTube

How to install YouTube on your phone How to use YouTube on your phone

Troubleshooting

I can't make voice calls

Possible Causes

Little or no network coverage There's an error at the receiving end There may be a temporary network problem Your number has been suspended due to non-payment You're abroad and roaming isn't included in your rate plan You've turned on manual network selection and are out of range of the selected network Flight mode is turned on No credit on your prepaid card

Possible causes

Little or no network coverage

If you're in an area with little or no network coverage, your phone can't find a network and you can't make calls.

Little or no network coverage

Try again later when you're in an area with better network coverage.

View our network coverage map.

Did this solve your problem?

Yes thank you! Next cause

There's an error at the receiving end

If you're having problems calling a specific number, the error might be at the receiving end.

There's an error at the receiving end

Try calling another number. If you can call another number, the error is probably at the receiving end.

Did this solve your problem?

Yes thank you! Next cause

There may be a temporary network problem

There may be a temporary network problem, which means that you can't make calls.

There may be a temporary network problem

Try again later or when you're in a different area.

Did this solve your problem?

Yes thank you! Next cause

Your number has been suspended due to non-payment

You'll be notified if your number has been suspended when you try to make a call.

Your number has been suspended due to non-payment

Contact our customer service to have your number reactivated.

Did this solve your problem?

Yes thank you! Next cause

You're abroad and roaming isn't included in your rate plan

If roaming isn't included in your rate plan, you can't make calls when abroad.

You're abroad and roaming isn't included in your rate plan

Contact our customer service to activate roaming in your rate plan.

Did this solve your problem?

Yes thank you! Next cause

You've turned on manual network selection and are out of range of the selected network

If you've turned on manual network selection and are out of range of the selected network, you can't make calls.

Turn on automatic network selection.

Step of :

Turn on automatic network selection.

1. Find "Carrier"

Tap Settings.

Tap Carrier.

2. Choose option

Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

3. 2a - Select network manually

If automatic network selection is turned on:

Tap the indicator next to "Automatic" until the function is turned off.
Your phone will search for networks within range.

Tap the required network.
Your display will tell you if you've access to the network you've chosen.

4. 2b - Select network automatically

Tap the indicator next to "Automatic" until the function is turned on.

5. Return to the home screen

Tap Settings to save the setting.

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

Flight mode is turned on

If flight mode is turned on, your phone's transmitting functions are turned off. This means that you can't make or receive calls.

Turn off flight mode.

Step of :

Turn off flight mode.

1. Turn flight mode on or off

Slide your finger upwards starting from the bottom edge of the display.

Tap the flight mode icon to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

No credit on your prepaid card

If there's no credit on your prepaid card, you can't make calls.

No credit on your prepaid card

See how to top up your prepaid card.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone. Contact our customer service for more help.

Specs

Apple iPhone 6 Plus (iOS8)

Dimensions (LxWxH)	158.1 x 77.8 x 7.1 mm
Weight	172 g
Colour display	16 million colours
Resolution	1080 x 1920 pixels
Touch screen	Yes
Talk time	Up to 24 hours
Stand-by time	Up to 16 days
Phone memory	1 GB RAM, 16 / 64 / 128 GB storage
Memory card slot	No
SIM type	Nano SIM

GSM 850 MHz	Yes
GSM 900 MHz	Yes
GSM 1800 MHz	Yes
GSM 1900 MHz	Yes
GPRS	Yes
EDGE (EGPRS)	Yes
3G (UMTS)	Yes
HSDPA (3.5G)	Yes
4G (LTE)	Yes

SMS	Yes
MMS	Yes
Chat	No
Email	Yes

Camera	8 megapixels
Video player	Yes
Video recorder	Yes
Video call	Yes
Music player	Yes
Radio	No
Podcasts	Yes
Voice recorder	Yes

Internal GPS	Yes
Maps/Navigation	Maps

Calendar	Yes
Tasks	Yes
Notes	Yes
Alarm	Yes
Stopwatch	Yes
Countdown timer	Yes
Calculator	Yes
Office applications	No

Browser	Yes
RSS reader	No

Wi-Fi	Yes
USB data cable	Yes
Bluetooth	Yes
Data modem	Yes
Synchronisation with computer	Yes

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