Apple iPhone 6 Plus

The Basics

Troubleshooting

I can't make video calls using FaceTime

Possible causes

The recipient is not connected to the correct network

Make a voice call to the recipient.

Turn off FaceTime and try turning it on again after some time.

Step of :

Connect to a Wi-Fi network or try making a video call using the mobile network.

Step of :

Change network mode or try making a video call using a Wi-Fi network.

Step of :

See how to make a video call using FaceTime.

Step of :
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Specs

Dimensions 158.1 x 77.8 x 7.1
Weight 172 g
SIM type Nano SIM
Storage 16 / 64 / 128 GB
Screen type Retina display
Screen size 5.5 inches
Resolution 1080 x 1920 pixels
Colour screen 16 million colours
Touch ID Yes
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
NFC Yes
USB data cable Included
GPS Yes
Camera 8 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Siri Yes
Operating system iOS 9
Voice calls Yes
Video call (FaceTime) Yes
iMessages Yes
SMS Yes
MMS Yes
Email POP3 / IMAP / Exchange
AirDrop Yes
iCloud Yes
USB Yes
Personal Hotspot Yes
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