Apple iPhone 6

The Basics

Troubleshooting

I can't make voice calls

Possible causes

There's an error at the receiving end

Try calling another number.

There's a temporary network problem

Try making a call later or when you're in another area.

There is not sufficient network coverage

Try making a call later when you're in an area with better network coverage. View our network coverage map.

There's no credit on your prepaid phone card

Recharging my phone.

Your number has been suspended

Contact our customer service to have your number reactivated.

Turn off flight mode.

Step of :

Roaming isn't activated in your rate plan

Contact our customer service to activate roaming in your rate plan.

Turn on automatic network selection.

Step of :
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Dimensions 138.1 x 67 x 6.9 mm
Weight 129 g
SIM type Nano SIM
Storage 16 GB / 64 GB / 128 GB
Screen type Retina display
Screen size 4.7 inches
Resolution 750 x 1334 pixels
Colour screen 16 million colours
Touch ID Yes
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
NFC Yes
USB data cable Included
GPS Yes
Camera 8 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Siri Yes
Operating system iOS 9
Voice calls Yes
Video call (FaceTime) Yes
iMessages Yes
SMS Yes
MMS Yes
Email POP3 / IMAP / Exchange
AirDrop Yes
iCloud Yes
USB Yes
Personal Hotspot Yes
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