Apple iPhone 6

Apple iPhone 6 Guide

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

Getting started

First use

Inserting a SIM Turning my phone on and off Charging the battery Activating my phone Activating an Apple ID on my phone Restoring content from an iCloud backup Restoring content from an iTunes backup

Using my phone

Guide to keys and sockets List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Functions and settings

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Setting the screen brightness Using notifications Selecting settings for Control Centre Using Control Centre

Voice commands

Selecting settings for Siri Using Siri

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning phone lock code on or off Using Touch ID Checking SIM lock status

Software updates

Checking the software version Backing up phone memory to iCloud Backing up phone memory using iTunes Updating the software Restoring factory default settings

Calls and contacts

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Turning call waiting on or off Turning caller identification on or off

Contacts

Creating a contact Importing contacts from my SIM to my phone Merging identical contacts Copying contacts from social network sites and email accounts

Voicemail

Saving voicemail number Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

Messaging

iMessages

Setting up my phone for iMessaging Writing and sending iMessages

SMS

Setting up my phone for SMS Writing and sending SMS

MMS

Setting up my phone for MMS Writing and sending MMS

Email

Setting up my phone for POP3 email Setting up my phone for Exchange email Choosing a default email account Deleting an email account Writing and sending email

Tools and apps

Apps

Installing apps from App Store Uninstalling apps Turning automatic update of apps on or off Turning Offload Unused Apps on or off Selecting settings for background refresh of apps

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email

Music

Using the music player

Location

Turning GPS on or off

Find My iPhone

Selecting settings for Find My iPhone Using Find My iPhone

Wi-Fi, Bluetooth and data

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as personal Hotspot

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Transferring files between a computer and my phone Syncing the contents of my phone using iCloud

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to install Google Maps on your phone How to use Google Maps on your phone

YouTube

How to install YouTube on your phone How to use YouTube on your phone

Troubleshooting

I can't activate my phone

Possible Causes

The activation isn't done correctly There's a temporary network problem There is a problem with your SIM There is not sufficient network coverage

Possible causes

The activation isn't done correctly

To activate your phone, the activation needs to be done correctly.

See how to activate your phone.

Step of :

0000

See how to activate your phone.

1. Enter your PIN

Tap the Home key.

If your SIM is locked, tap Unlock.

Key in your PIN and tap OK. The default PIN is 0000.

2. Select general settings

Tap the required language.

Tap the required country or area.

3. Select setup method

Follow the instructions on the screen to transfer content from another iOS 11 device or tap Set Up Manually.

4. Select Wi-Fi network

Tap the required Wi-Fi network.

Key in the password for the Wi-Fi network and tap Join.

5. Turn use of Touch ID on or off

Follow the instructions on the screen to turn on use of Touch ID or tap Set Up Touch ID Later.

If you turn off the function, tap Don't Use.

6. Turn use of phone lock code on or off

Tap Passcode Options.

Follow the instructions on the screen to turn on use of phone lock code or tap Don't Use Passcode.

If you turn off the function, tap Don't Use Passcode.

7. Set up your phone as a new iPhone

Tap Set Up as New iPhone and follow the instructions on the screen to finish the activation.

If you've backed up content previously, you can restore the content from an iCloud backup or restore the content from an iTunes backup. You can also transfer content from an Android phone.

Did this solve your problem?

Yes thank you! Next cause

There's a temporary network problem

I there's a general network problem in a certain area, this may be caused by a temporary network error.

There's a temporary network problem

Try activating your phone later or when you're in another area.

Did this solve your problem?

Yes thank you! Next cause

There is a problem with your SIM

Sometimes the activation can be interrupted due to problems with your SIM.

There is a problem with your SIM

Contact customer service to solve the problem.

Did this solve your problem?

Yes thank you! Next cause

There is not sufficient network coverage

The network coverage may differ from area to area. In certain areas it may be so low it's not possible to activate your phone.

There is not sufficient network coverage

Try activating your phone later when you're in an area with better network coverage.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Apple iPhone 6 (iOS 11.0)

Dimensions	138.1 x 67 x 6.9 mm
Weight	129 g

SIM type

Nano SIM

Storage

16 GB / 64 GB / 128 GB

Screen type	Retina display
Screen size	4.7 inches
Resolution	750 x 1334 pixels
Colour screen	16 million colours
Touch ID	Yes

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	Yes
USB data cable	Included
GPS	Yes

Camera	8 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No
Siri	Yes

Operating system

iOS 11

Voice calls	Yes
Video call (FaceTime)	Yes
iMessages	Yes
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange

AirDrop	Yes
iCloud	Yes

USB	Yes
Personal Hotspot	Yes

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