Apple iPhone 5s

The Basics


I can't connect to another Bluetooth device

Possible causes

The distance between the two devices is too long

Place the two devices no more than 10 metres apart.

Bluetooth isn't turned on on the other device

Turn on Bluetooth on the other device.

Turn on Bluetooth.

Step of :

Bluetooth visibility isn't turned on on the other device

Turn on Bluetooth visibility on the other device.

There's an error on the other device.

Replace the other device to check if this device causes the error.

The entered password is wrong

Use the correct access code.

We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your phone. Contact our customer service for more help.


Dimensions (LxWxH) 123.8 x 58.6 x 7.6 mm
Weight 112 g
Colour display 16 million colours
Resolution 1136 x 640 pixels
Touch screen Yes
Talk time Up to 10 hours (2G) / up to 10 hours (3G)
Stand-by time Approx. 11 days
Phone memory 16 / 32 / 64 GB storage
Memory card slot No
SIM type Nano SIM
GSM 850 MHz Yes
GSM 900 MHz Yes
GSM 1800 MHz Yes
GSM 1900 MHz Yes
3G (UMTS) Yes
HSDPA (3.5G) Yes
4G (LTE) Yes
Chat No
Email Yes
Camera 8 megapixels
Video player Yes
Video recorder Yes
Video call Yes
Music player Yes
Radio No
Podcasts Yes
Voice recorder Yes
Internal GPS Yes
Maps/Navigation Maps
Calendar Yes
Tasks Yes
Notes Yes
Alarm Yes
Stopwatch Yes
Countdown timer Yes
Calculator Yes
Office applications No
Browser Yes
RSS reader No
Wi-Fi Yes
USB data cable Yes
Bluetooth Yes
Data modem Yes
Synchronisation with computer Yes
Browse all