Apple iPhone 5s

Apple iPhone 5s Guide

iOS 9.0 iOS 8.0 Change device

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

Getting started

First use

Inserting a SIM Turning my phone on and off Charging the battery Activating my phone Activating an Apple ID on my phone

Using my phone

Guide to keys and sockets Writing texts List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Functions and settings

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Personalising my phone's home screen Setting the screen brightness Using notifications

Voice commands

Selecting settings for Siri Using Siri

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning phone lock code on or off Using Touch ID Checking SIM lock status

Software updates

Checking the software version Backing up phone memory to iCloud Updating the software Restoring factory default settings

Calls and contacts

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Making a video call using FaceTime Turning call waiting on or off Using call waiting Make a call with hidden caller identification Turning caller identification on or off Diverting calls to another number

Contacts

Creating a contact Importing contacts from my SIM to my phone Merging identical contacts Copying contacts from social network sites and email accounts

Voicemail

Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

Messaging

iMessages

Setting up my phone for iMessaging Writing and sending iMessages Reading iMessages

SMS

Setting up my phone for SMS Writing and sending SMS Reading SMS

MMS

Setting up my phone for MMS Writing and sending MMS Reading MMS

Email

Setting up my phone for POP3 email Setting up my phone for Exchange email Choosing a default email account Deleting an email account Writing and sending email Reading email

Tools and apps

Apps

Installing apps from App Store Uninstalling apps Turning automatic update of apps on or off

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email Uploading photo or video to social network sites Sharing photos or videos using iCloud Photo Sharing Sharing photos or videos using AirDrop

Music

Using the music player

Location

Turning GPS on or off Using GPS navigation in Maps

Organiser

Creating a calendar appointment Creating a note Setting an alarm Using Reminders

Wi-Fi, Bluetooth and data

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as personal Hotspot Tethering from my phone

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Transferring files between a computer and my phone Syncing the contents of my phone using iCloud

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to install Google Maps on your phone How to use Google Maps on your phone

YouTube

How to install YouTube on your phone How to use YouTube on your phone

Troubleshooting

I can't play music

Possible Causes

The selected audio file is not supported by the music player No audio files have been transferred to your phone The headset isn't working The audio file is damaged

Possible causes

The selected audio file is not supported by the music player

The audio file format must be supported by the music player.

The selected audio file is not supported by the music player

Try playing another type of audio file.

Did this solve your problem?

Yes thank you! Next cause

No audio files have been transferred to your phone

You can transfer your audio files from your computer to your phone.

Transfer audio files from your computer to your phone.

Step of :

Transfer audio files from your computer to your phone.

1. Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

2. Transfer files

Start a file manager on your computer.

Go to the required folder in your computer's or phone's file system.

Highlight the required file and move or copy it to the required location.

Did this solve your problem?

Yes thank you! Next cause

The headset isn't working

If you can't hear music on your phone, it may be due to a faulty headset or the headset hasn't been connected correctly.

The headset isn't working

Check the headset is correctly connected or try again with another headset.

Did this solve your problem?

Yes thank you! Next cause

The audio file is damaged

The audio file may be damaged which means it can't be played. It may help to delete it and transfer it to your phone again.

Delete the damaged audio files and transfer the files from your computer to your phone again.

Step of :

Delete the damaged audio files and transfer the files from your computer to your phone again.

1. Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

2. Transfer files

Start a file manager on your computer.

Go to the required folder in your computer's or phone's file system.

Highlight the required file and move or copy it to the required location.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Apple iPhone 5s (iOS 9.0)

Dimensions	123.8 x 58.6 x 7.6 mm
Weight	112 g

SIM type

Nano SIM

Storage

16 / 32 / 64 GB

Screen type	Retina display
Screen size	4 inches
Resolution	640 x 1136 pixels
Colour screen	16 million colours
Touch ID	Yes

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	No
USB data cable	Included
GPS	Yes

Camera	8 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No
Siri	Yes

Operating system

iOS 9

Voice calls	Yes
Video call (FaceTime)	Yes
iMessages	Yes
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange

AirDrop	Yes
iCloud	Yes

USB	Yes
Personal Hotspot	Yes

Browse all