Apple iPhone 5c

Apple iPhone 5c Guide

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

First use

Inserting a SIM Turning my phone on and off Charging the battery Activating my phone Activating an Apple ID on my phone

Using my phone

Guide to keys and sockets Writing texts List of screen icons Ending running applications Turning the screen lock on or off Restarting my phone

Internet settings

Setting up my phone for internet Using my internet browser Clearing browser data

Sound settings

Choosing a ringtone Choosing a message tone Turning silent mode on or off Turning vibration on or off Setting the ring volume

Screen settings

Choosing a language Setting the date and time Personalising my phone's home screen Setting the screen brightness Using notifications

Voice commands

Selecting settings for Siri Using Siri

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning phone lock code on or off Checking SIM lock status

Software updates

Checking the software version Backing up phone memory to iCloud Updating the software Restoring factory default settings

Network

Choosing a network Choosing network mode Turning flight mode on or off

Making calls

Calling a phone number Answering a call Making a video call using FaceTime Turning call waiting on or off Using call waiting Make a call with hidden caller identification Turning caller identification on or off Diverting calls to another number

Contacts

Creating a contact Importing contacts from my SIM to my phone Merging identical contacts Copying contacts from social network sites and email accounts

Voicemail

Diverting calls to your voicemail Calling my voicemail Cancelling all diverts

iMessages

Setting up my phone for iMessaging Writing and sending iMessages Reading iMessages

SMS

Setting up my phone for SMS Writing and sending SMS Reading SMS

MMS

Setting up my phone for MMS Writing and sending MMS Reading MMS

Email

Setting up my phone for POP3 email Setting up my phone for Exchange email Choosing a default email account Deleting an email account Writing and sending email Reading email

Apps

Installing apps from App Store Uninstalling apps Turning automatic update of apps on or off

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email Uploading photo or video to social network sites Sharing photos or videos using iCloud Photo Sharing Sharing photos or videos using AirDrop

Music

Using the music player

Location

Turning GPS on or off Using GPS navigation in Maps

Organiser

Creating a calendar appointment Creating a note Setting an alarm Using Reminders

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my phone as personal Hotspot Tethering from my phone

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my phone

Syncing

Transferring files between a computer and my phone Syncing the contents of my phone using iCloud

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your phone How to use Facebook on your phone

Twitter

How to install Twitter on your phone How to use Twitter on your phone

Google Maps

How to install Google Maps on your phone How to use Google Maps on your phone

YouTube

How to install YouTube on your phone How to use YouTube on your phone

Troubleshooting

I can't use GPS navigation

Can you use your phone's internet connection?

It's important to find out if you can use your phone's internet connection. If you can't use your phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use GPS navigation.

Yes No

Possible Causes

Before you start There's not adequate GPS signal GPS has been turned off The GPS navigation application isn't used correctly

Possible causes

Can you use your phone's internet connection?

Yes No

There's not adequate GPS signal

The first time your phone to find a GPS signal on a new location, it may take several minutes. Urban agglomeration or forests may interfere with the GPS signal.

There's not adequate GPS signal

Go to a place with a clear view of the sky and wait a few minutes while your phone searches for a GPS signal.

Did this solve your problem?

Yes thank you! Next cause

GPS has been turned off

To use GPS navigation, you need to turn on GPS on your phone.

Turn on GPS.

Step of :

Turn on GPS.

1. Find "Location Services"

Tap Settings.

Tap Privacy.

Tap Location Services.

2. Turn GPS on or off

Tap the indicator next to "Location Services" to turn the function on or off.

If you turn on the function, your phone can find your position using GPS. If you turn off the function, you can't use any of the GPS functions on your phone.

3. Turn use of GPS position for applications on or off

Tap the required application.

Tap the required setting to turn the function on or off.

Tap Location Services.

4. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

The GPS navigation application isn't used correctly

To use GPS navigation, the GPS navigation application needs to be used correctly.

See how to use GPS navigation on your phone.

Step of :

See how to use GPS navigation on your phone.

1. Find "Maps"

Tap Maps.

2. Find destination

Tap Search for place or address.

Key in the required destination and tap Search.

Tap the navigation icon next to the required destination.

3. Start navigation

Tap Start.

4. Exit navigation

Tap End.

5. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Apple iPhone 5c (iOS 9.0)

Dimensions	124.4 x 59.2 x 9 mm
Weight	132 g

SIM type

Nano SIM

Storage

8 / 16 / 32 GB

Screen type	LED
Screen size	4 inches
Resolution	640 x 1136 pixels
Colour screen	16 million colours
Touch ID	No

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	No
USB data cable	Included
GPS	Yes

Camera	8 MP
Video recorder	Yes
Flash	Yes
Music player	Yes
FM radio	No
Siri	Yes

Operating system

iOS 9

Voice calls	Yes
Video call (FaceTime)	Yes
iMessages	Yes
SMS	Yes
MMS	Yes
Email	POP3 / IMAP / Exchange

AirDrop	Yes
iCloud	Yes

USB	Yes
Personal Hotspot	Yes

Browse all