Apple iPhone 5c

The Basics

Troubleshooting

I can't play music

Possible causes

The selected audio file is not supported by the music player

Try playing another type of audio file.

Transfer audio files from your computer to your phone.

Step of :

The headset isn't working

Check the headset is correctly connected or try again with another headset.

Delete the damaged audio files and transfer the files from your computer to your phone again.

Step of :
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your phone.

Contact our customer service for more help.

Specs

Dimensions 124.4 x 59.2 x 9 mm
Weight 132 g
SIM type Nano SIM
Storage 8 / 16 / 32 GB
Screen type LED
Screen size 4 inches
Resolution 640 x 1136 pixels
Colour screen 16 million colours
Touch ID No
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
NFC No
USB data cable Included
GPS Yes
Camera 8 MP
Video recorder Yes
Flash Yes
Music player Yes
FM radio No
Siri Yes
Operating system iOS 9
Voice calls Yes
Video call (FaceTime) Yes
iMessages Yes
SMS Yes
MMS Yes
Email POP3 / IMAP / Exchange
AirDrop Yes
iCloud Yes
USB Yes
Personal Hotspot Yes
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