Apple iPad (5th generation)

Apple iPad (5th generation) Guide

The Basics

Troubleshooting

I can't use Wi-Fi

Possible causes

Connect to a Wi-Fi network.

Step of :

There are no available Wi-Fi networks

Find a place with available Wi-Fi networks and try establishing a connection again.

The selected Wi-Fi network rejects the connection

Contact the administrator of the Wi-Fi network to obtain the correct connection settings.

Your tablet is connected to a Wi-Fi network, but you're not logged on

Open the internet browser and log on.

Turn on Wi-Fi.

Step of :
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your tablet.

Contact customer service for more help.

Specs

Dimensions 240 x 169.5 x 7.5 mm
Weight 478 g
SIM type Nano SIM
Storage 32 GB / 128 GB
Screen type Retina display
Screen size 9.7 inches
Resolution 1536 x 2048 pixels
Colour screen 16 million colours
Touch ID Yes
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
NFC Yes
USB data cable Included
GPS Yes
Camera 8 MP
Video recorder Yes
Flash No
Music player Yes
FM radio No
Siri Yes
Operating system iOS 11
Voice calls No
Video call (FaceTime) Yes
iMessages Yes
Text messaging No
Picture messaging No
Email messaging POP3 / IMAP / Exchange
iCloud Yes
AirDrop Yes
USB Yes
Personal hotspot Yes
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