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Apple iPad (5th generation)

Apple iPad (5th generation)

Apple iPad (5th generation) (iOS 11.0)

Apple iPad (5th generation) Guide

The Basics

Getting started Functions and settings Calls and contacts Messaging Tools and apps Wi-Fi, Bluetooth and data

Getting started

First use

Inserting a SIM Turning my tablet on and off Charging the battery Activating my tablet Activating an Apple ID on my tablet Restoring content from an iCloud backup Restoring content from an iTunes backup

Using my tablet

Guide to keys and sockets List of screen icons Ending running applications Turning the screen lock on or off Restarting my tablet

Functions and settings

Internet settings

Setting up my tablet for internet Using my internet browser Clearing browser data

Sound settings

Choosing a message tone Turning silent mode on or off Setting the volume

Screen settings

Choosing a language Setting the date and time Setting the screen brightness Using notifications Selecting settings for Control Centre Using Control Centre

Voice commands

Selecting settings for Siri Using Siri

Security

Turning my PIN on or off Changing my PIN Unblocking your PIN Turning lock code on or off Using Touch ID Checking SIM lock status

Software updates

Checking the software version Backing up tablet memory to iCloud Backing up tablet memory using iTunes Updating the software Restoring factory default settings

Calls and contacts

Network

Choosing a network Choosing network mode Turning flight mode on or off

Contacts

Creating a contact Merging identical contacts Copying contacts from social network sites and email accounts

Messaging

iMessages

Setting up my tablet for iMessage Writing and sending iMessages

Email

Setting up my tablet for POP3 email Setting up my tablet for Exchange email Choosing a default email account Deleting an email account Writing and sending email

Tools and apps

Apps

Installing apps from App Store Uninstalling apps Turning automatic update of apps on or off Turning Offload Unused Apps on or off Selecting settings for background refresh of apps

Photo and video

Using my camera Using my video recorder Viewing photos and videos Sending photo or video in an email

Music

Using the music player

Location

Turning GPS on or off

Find My iPad

Selecting settings for Find My iPad Using Find My iPad

Wi-Fi, Bluetooth and data

Wi-Fi

Turning Wi-Fi on or off Connecting to a Wi-Fi network Using my tablet as personal Hotspot

Bluetooth

Turning Bluetooth on or off Pairing a Bluetooth device with my tablet

Syncing

Transferring files between a computer and my tablet Syncing the contents of my tablet using iCloud

Data

Checking data usage Turning mobile data on or off Turning data roaming on or off

APP Chat

Facebook

How to install Facebook on your tablet How to use Facebook on your tablet

Twitter

How to install Twitter on your tablet How to use Twitter on your tablet

Google Maps

How to install Google Maps on your tablet How to use Google Maps on your tablet

YouTube

How to install YouTube on your tablet How to use YouTube on your tablet

Troubleshooting

I can't use Wi-Fi

Possible Causes

No connection to a Wi-Fi network is established There are no available Wi-Fi networks The selected Wi-Fi network rejects the connection Your tablet is connected to a Wi-Fi network, but you're not logged on Wi-Fi is turned off

Possible causes

No connection to a Wi-Fi network is established

To use Wi-Fi, you need to be connected to a Wi-Fi network.

Connect to a Wi-Fi network.

Step of :

Connect to a Wi-Fi network.

of

1. Find "Wi-Fi"

Tap Settings.

Tap Wi-Fi.

2. Turn on Wi-Fi

Tap the indicator next to "Wi-Fi" to turn on the function.

3. Connect to a Wi-Fi network

Tap the required Wi-Fi network and key in the password for the Wi-Fi network.

Tap Join.

4. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

There are no available Wi-Fi networks

To use Wi-Fi, you need to be in an area with available Wi-Fi networks

There are no available Wi-Fi networks

Find a place with available Wi-Fi networks and try establishing a connection again.

Apple iPad (5th generation) (iOS 11.0)

Find a place with available Wi-Fi networks and try establishing a connection again.

Did this solve your problem?

Yes thank you! Next cause

The selected Wi-Fi network rejects the connection

If the Wi-Fi network rejects the connection, it may be due to a Wi-Fi network error or you don't have the correct connection credentials.

The selected Wi-Fi network rejects the connection

Contact the administrator of the Wi-Fi network to obtain the correct connection settings.

Apple iPad (5th generation) (iOS 11.0)

Contact the administrator of the Wi-Fi network to obtain the correct connection settings.

Did this solve your problem?

Yes thank you! Next cause

Your tablet is connected to a Wi-Fi network, but you're not logged on

Some Wi-Fi networks require you to log on via a website.

Your tablet is connected to a Wi-Fi network, but you're not logged on

Open the internet browser and log on.

Apple iPad (5th generation) (iOS 11.0)

Open the internet browser and log on.

Did this solve your problem?

Yes thank you! Next cause

Wi-Fi is turned off

To use Wi-Fi, you need to turn on Wi-Fi on your tablet.

Turn on Wi-Fi.

Step of :

Turn on Wi-Fi.

of

1. Turn Wi-Fi on or off

Slide your finger upwards starting from the bottom of the screen.

Tap the Wi-Fi icon to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.

Did this solve your problem?

Yes thank you! Next cause

We are pleased that your problem was solved.

Unfortunately, we can't solve the problem with your tablet.

Contact customer service for more help.

Specs

Apple iPad (5th generation) (iOS 11.0)

Apple iPad (5th generation) (iOS 11.0)

Dimensions	240 x 169.5 x 7.5 mm
Weight	478 g

SIM type

Nano SIM

Storage

32 GB / 128 GB

Screen type	Retina display
Screen size	9.7 inches
Resolution	1536 x 2048 pixels
Colour screen	16 million colours
Touch ID	Yes

2G network	Yes
3G network	Yes
4G network	Yes

Bluetooth	Yes
Wi-Fi	Yes
NFC	Yes
USB data cable	Included
GPS	Yes

Camera	8 MP
Video recorder	Yes
Flash	No
Music player	Yes
FM radio	No
Siri	Yes

Operating system

iOS 11

Voice calls	No
Video call (FaceTime)	Yes
iMessages	Yes
Text messaging	No
Picture messaging	No
Email messaging	POP3 / IMAP / Exchange

iCloud	Yes
AirDrop	Yes

USB	Yes
Personal hotspot	Yes

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