Apple iPad (5th generation)

Apple iPad (5th generation) Guide

The Basics


I can't send and receive iMessages

Possible causes

There's an error at the receiving end

Try sending an iMessage to another number.

Turn off iMessages and try setting up your tablet for iMessaging again after some time.

Step of :

See how to write and send an iMessage.

Step of :

Set up your tablet for iMessaging.

Step of :

Set time zone, date and time.

Step of :
We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your tablet.

Contact customer service for more help.


Dimensions 240 x 169.5 x 7.5 mm
Weight 478 g
SIM type Nano SIM
Storage 32 GB / 128 GB
Screen type Retina display
Screen size 9.7 inches
Resolution 1536 x 2048 pixels
Colour screen 16 million colours
Touch ID Yes
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
USB data cable Included
Camera 8 MP
Video recorder Yes
Flash No
Music player Yes
FM radio No
Siri Yes
Operating system iOS 11
Voice calls No
Video call (FaceTime) Yes
iMessages Yes
Text messaging No
Picture messaging No
Email messaging POP3 / IMAP / Exchange
iCloud Yes
AirDrop Yes
Personal hotspot Yes
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