Apple iPad (5th generation)

Apple iPad (5th generation) Guide

The Basics


I can't connect to another Bluetooth device

Possible causes

The distance between the two devices is too long

Place the devices no more than 10 metres apart.

Turn on Bluetooth.

Step of :

Bluetooth is turned off on the other device

Turn on Bluetooth on the other device.

Bluetooth visibility is turned off on the other device

Turn on Bluetooth visibility on the other device.

The other Bluetooth device isn't compatible with your tablet

Check the user manual for the other device to see if it's compatible with your tablet.

There's an error on the other device

Try establishing a connection to another Bluetooth device.

The entered password is incorrect

Find the password in the user manual for the other device.

We are pleased that your problem was solved.
Unfortunately, we can't solve the problem with your tablet.

Contact customer service for more help.


Dimensions 240 x 169.5 x 7.5 mm
Weight 478 g
SIM type Nano SIM
Storage 32 GB / 128 GB
Screen type Retina display
Screen size 9.7 inches
Resolution 1536 x 2048 pixels
Colour screen 16 million colours
Touch ID Yes
2G network Yes
3G network Yes
4G network Yes
Bluetooth Yes
Wi-Fi Yes
USB data cable Included
Camera 8 MP
Video recorder Yes
Flash No
Music player Yes
FM radio No
Siri Yes
Operating system iOS 11
Voice calls No
Video call (FaceTime) Yes
iMessages Yes
Text messaging No
Picture messaging No
Email messaging POP3 / IMAP / Exchange
iCloud Yes
AirDrop Yes
Personal hotspot Yes
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